Refund Policy - Saudi Arabia e-Visa Application System

1) After the applicant completes the payment process, the company will immediately initiate the visa application service process. Except in cases where the visa is rejected, the application fee paid by the applicant is non-refundable.
2) The visa application fee paid by the applicant via credit card cannot be recovered through the bank's chargeback procedure. The payment process is irreversible. Under no circumstances may the applicant request a refund of the paid visa application fee.
3) The applicant acknowledges that the virtual payment system used by this website to collect online card payments is solely for the purpose of acting as an intermediary to collect the applicant's visa application fee. The only entity providing visa application services to the applicant is this website.
4) If the applicant initiates any refund request, detailed information of all services provided by this website, approved visas, service receipts, the applicant's credentials, IP address, location information, and other miscellaneous information will be used by this website to file a criminal complaint with the competent authorities.